How it works?
What happens after I order?
After placing your order with Destiny Outlet, your order enters our queue along side other orders that were placed. All orders are first come, first serve unless ordered VIP (FAST PASS).
Is my order started yet? I haven’t heard anything from anyone.
It is normal to not hear anything right away when you place an order. You will only receive a text or an email when your order has been assigned to one of our boosters.
Do you notify me when starting the order?
Yes, we do notify you 10 minutes before logging in if you choose the recovery option or schedule a time that suits you and your assigned booster if you choose the carry option.
You'll also receive a notification when order is completed that way you can log back in to your account and enjoy your new loot.
it is very important that you provide us with your cell phone number at checkout as that will give you direct communication to your booster.
If you didn't provide your cell phone number and only provided us with your email please do check your Spam/Junk folder. Do keep in mind you CANNOT reply to emails sent by your booster, they cannot see it. You will have to visit our website and talk to our support members in the live chat to relay your message.
Important Must Read
When we sign into your accounts for the first time, sometimes a two-step verification is required to access your account. Please make sure to be available and ready to give that code as soon as your booster messages you for it.
For our international clients sometimes we do not receive text messages from you due to your carrier not allowing international texting. In really rare cases, for all our clients, we may not receive your text messages too, so to prevent from having your order skipped, if you do not hear from us in 2 minutes after sending a reply with a code, please come to our live chat immediately to have our supports relay it. We wait 10 minutes after requesting the code, if we do not hear back, we will move on to the next order. Once you have contacted us, your booster will come back to your order immediately, if they have not started on another one.